Privacy Policy

 Privacy Policy

 

(Cleandrive is a product provided by Bluepoppy Vehicle Solutions Limited)

 

Bluepoppy Vehicle Solutions Limited (“we”, “us”, “our”) is committed to complying with UK Data Protection Law and the rights of individuals under the UK General Data Protection Regulation (UK GDPR).

 

This Privacy Policy explains the circumstances in which we collect personal data when you use Cleandrive why we collect it, how we use it, who we may share it with and how we keep it secure. It should be read together with any additional privacy or fair-processing notices we provide on specific occasions when collecting or processing personal data.

 

This Privacy Policy supplements those notices and does not override them.

 

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:

 

Andrew Starr

Bluepoppy Vehicle Solutions Limited

The Sanctuary, Eden Office Park

Ham Green

Bristol

BS20 0DD

Email: info@bluepoppy.co.uk

Telephone: 01275 371467

 

Bluepoppy Vehicle Solutions Ltd:

 

• Authorised and regulated by the Financial Conduct Authority (FCA) as a credit broker, not a lender: FRN 723518

• Accredited by the British Vehicle Rental & Leasing Association (BVRLA): Membership No. 2107

• Registered with the Information Commissioner’s Office (ICO): ZA037474

• Company registered in England & Wales: 08380730​

 

1. What Personal Data We Collect and Why

 

Personal data includes any information relating to an identified or identifiable individual. To provide the Cleandrive service and associated vehicle-leasing solutions, we need to collect, store and process certain personal information.

 

We collect this information because it is necessary for:

 

• The performance of a contract or steps taken at your request before entering a contract

• Compliance with legal and regulatory obligations

• Delivery of Cleandrive services, customer support and account management

• Maintaining service quality, security and operational performance

 

Where consent is required, we will ask for it. If you do not provide requested personal information or withdraw consent, we may be unable to deliver some or all elements of the Cleandrive service.

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Information we typically collect

 

Depending on your engagement with Cleandrive, we may collect:

 

• Full name (title, first name, surname or company name)

• Residential or business address (including postcode)

• Email address

• Telephone numbers (landline and/or mobile)

• Date of birth

• Employment information

• Financial details (monthly income and expenditure)

• Bank account information (for Direct Debit or identity verification)

• VAT number (if applicable)

• CleanCar usage data (e.g., telematics insights depending on the package selected)

 

We may also collect information via communications with you: telephone calls, emails or online forms, which may be recorded for training, audit and service improvement purposes.

 

We do not transfer your personal data outside the UK or EEA.

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2. How We Store and Retain Personal Data

 

We will retain personal data only for as long as necessary for the purposes for which it was collected, or where we are required to retain it for legal, regulatory or tax purposes.

 

If you enter into a contract with us, personal data will typically be stored for six years from the end of your contract to comply with legal obligations and to support the defence of potential legal claims.

 

In certain circumstances, you have the right to request deletion (“right to be forgotten”), including where:

 

• The data is no longer necessary for its original purpose

• You withdraw consent

• You object to processing and no overriding legitimate grounds exist

• The data has been processed unlawfully

• Erasure is required to comply with legal obligations

 

Where erasure is not possible due to legal or contractual requirements, your data will be restricted or “blocked”.​

 

3. Sharing Personal Data With Other Controllers

 

Your information is treated as confidential. We will only share your personal data where:

 

• You have given explicit consent

• It is necessary to fulfil a contract or provide Cleandrive services

• Professional advisers require it

• We are obligated to prevent or detect crime

• A legal or regulatory authority requires it

• It is in the public interest

 

To administer Cleandrive services, we routinely share relevant personal data with:

 

• Credit Reference Agencies – to assess eligibility for vehicle finance

• Finance Providers – to create and manage finance agreements

• Vehicle Supplying Dealers – to order and deliver vehicles

 

Only the minimum required information is shared, and only with authorised parties.​

 

4. Protecting Your Personal Data

 

We use robust technical and organisational measures to protect your data from unauthorised access, misuse, accidental loss or alteration.

 

Access to personal data is restricted to employees and third parties who have a legitimate business need and are bound by confidentiality obligations.

 

Our website may contain links to third-party sites. Since we cannot control these external sites, you should review their privacy policies before submitting personal data.

 

We also monitor network traffic for security and diagnostic purposes and to prevent misuse of our systems.

 

If a personal data breach occurs, we will notify affected individuals and relevant regulators where legally required.​

 

5. Credit Reference Agencies & Fraud Prevention

 

When assessing an application for Cleandrive or any associated vehicle-finance product, we may conduct searches with Credit Reference Agencies (CRAs). These searches:

 

• Leave a footprint visible to other organisations

• May involve searches related to directors/partners for business applications

• May link to records of individuals with whom you have a financial association

 

If fraudulent or inaccurate information is provided, details may be shared with Fraud Prevention Agencies (FPAs) and law-enforcement bodies.

 

Full details of CRAs and FPAs used by Bluepoppy can be provided upon request.​

 

6. Marketing Communications

 

We may contact you with information about Bluepoppy or Cleandrive products and services:

 

We may send marketing where:

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• You have opted in, or

• You are a limited company (as permitted under PECR) and have not opted out

 

You may unsubscribe at any time by following the link within our communications or contacting info@bluepoppy.co.uk.​

 

7. Website Cookies

 

Cleandrive and Bluepoppy websites use cookies to enhance user experience and analyse site usage. Cookies may collect:

 

• IP address

• Browser type and operating system

• Pages visited and duration

• Date and time of visits

• Referring website

• Internet service provider

 

You can disable cookies via browser settings; however, doing so may affect website functionality.​

 

8. Your Rights

 

Under UK GDPR you have the right to:

 

• Request access to your data (Subject Access Request)

• Request correction or updates

• Request deletion in certain circumstances

• Object to processing

• Request restriction of processing

• Request data portability

• Withdraw consent at any time

 

Subject Access Requests will be answered within one month, or up to three months for complex cases.

 

Requests should be submitted to:

 

Andrew Starr

Bluepoppy Vehicle Solutions Limited

The Sanctuary, Eden Office Park

Ham Green

BS20 0DD

or email info@bluepoppy.co.uk

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9. Withdrawing Consent

 

You may withdraw consent at any time. However, withdrawal may prevent us from providing Cleandrive services and could result in contract termination.

 

Withdrawal does not affect the legality of processing prior to your request.​

 

10. Complaints

 

If you have concerns about how we handle your personal data, please contact:

 

Andrew Starr

Bluepoppy Vehicle Solutions Limited

The Sanctuary, Eden Office Park

Ham Green

BS20 0DD

Telephone: 01275 371467

Email: info@bluepoppy.co.uk

 

If you remain dissatisfied, you can contact the ICO:

 

Website: https://ico.org.uk

Telephone: 0303 123 1113​

 

11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in legislation, technology or Cleandrive services. The latest version will always be available on our website.

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